La falta de liderazgo y de personal llevó a 19 muertes en la Casa Newmarch de Sydney durante un brote de COVID-19 en 2020. Poor leadership and staffing shortages led to 19 deaths at Sydney's Newmarch House during a 2020 COVID-19 outbreak.

La investigación de un forense encontró que el pobre liderazgo y la escasez de personal contribuyeron a la muerte de 19 residentes durante un brote de COVID-19 en 2020 en el centro de cuidado envejecido de Newmarch House de Sydney. A coroner's inquest found that poor leadership and staffing shortages contributed to the deaths of 19 residents during a 2020 COVID-19 outbreak at Sydney's Newmarch House aged-care facility. No se realizaron pruebas adecuadas, y algunos residentes quedaron sin cuidados esenciales. Proper testing was not implemented, and some residents were left without essential care. Anglicare, el operador de la instalación, se ha disculpado e introducido mejoras en la política, y una demanda colectiva llegó a un acuerdo confidencial. Anglicare, the facility's operator, has apologized and made policy improvements, and a class-action lawsuit reached a confidential settlement.